Health and safety procedures vary slightly from store to store based on local policies. In regions where Apple Stores have reopened, the company is focusing on order pickup and Genius Bar support. Many locations have closed and reopened again since June 2020 due to local COVID-19 outbreaks.Īpple encourages customers to continue shopping online with the Apple Store app, as some locations may be open for shopping appointments or Express storefront service only.Īpple Stores in the US initially began reopening on May 11, 2020. If you need to visit an Apple Store during the pandemic, we’ve created a simple guide with just the key information you need to know about the new experience. To book a one-on-one shopping appointment, visit Apple’s website or the Apple Store app. *Note: This page has been archived as of Jand is no longer updated. Tap the arrow ➡️ icon on the map below to view which Apple Stores have reopened and which will reopen soon. ![]() Which Services Are Available At My Apple Store? Note: some locations may be limited to Express pickup of online orders or shopping appointments. Rocket □ pins mark open Express storefronts.Tap the arrow ➡️ icon on the map below to view the service model offered at your local Apple Store. View the chart below to learn the differences between each service model. You may need a health screening at the door. Some stores may offer appointment or storefront service only. □ Store reopenings are determined city by city. □ Government direction and health data factor into each reopening. □ In-person Today at Apple sessions have been paused. Most US stores offer one of the following service models: □ Comprehensive mental health resources are available to all employees.Īpple temporarily modified the services offered at its stores □ Genius Bar products are cleaned on intake and customer return. You are welcome inside for appointments and shopping while maintaining physical distancing guidelines. Store hours and customer occupancy may be reduced. Online orders, prescheduled Genius Support, and one-on-one shopping appointments may be available at Apple’s door. Walk-in support and shopping will return soon. ![]() All rights reserved.Online order pickup and prescheduled Genius Support appointments are available at an Express storefront at or near Apple’s door.
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